Contact Us

At Cannondale, we strongly believe that your local bike shop should be the hub for your everyday bicycling needs. Your local authorized Cannondale retailer should be able to provide the following services for you and your bicycle:

  • Pre-purchase advice on bicycle selection, fit, and features
  • Test rides of common models and sizes
  • Special-order capability
  • Expert initial assembly and tune-up
  • Regular maintenance and repair
  • Warranty claim submissions
  • Common replacement parts (tires & tubes, brake pads, etc.)
  • Upgrade parts advice, ordering, and installation
  • Local bicycle route information
  • Community development and support (group rides, local race support, etc.)

Your local bike shop should be able to answer most questions about your bike – often more quickly than we can here at headquarters!

For all these reasons, we suggest you visit your local bike shop before contacting us at Cannondale directly. You’ll receive great service and support your local bicycle community at the same time!

View Bike Shops Near Me

FAQs

Call us at 00800 3213 2123 | Mon-Fri, 9am-12pm and 2pm-4pm CET

Contact us via our online request form.

*Terms & Conditions: Offer valid until 9 August 2026, while supplies last. Use promo code RIDELIKERICHIE to receive 50% off an eligible SystemBar cockpit with the purchase of an eligible SuperSix EVO bike or SuperSix EVO frameset in the same transaction. Eligible bikes and framesets include SuperSix EVO 2, SuperSix EVO 3, SuperSix EVO 4, SuperSix EVO 5, SuperSix EVO 6, SuperSix EVO Frameset, LAB71 SuperSix EVO Frameset, and SuperSix EVO HM Frameset. Eligible cockpit products include SystemBar R-One Bar Only, SystemBar R-One Road Bars, SystemBar Road Bars, and SystemBar Road SL Bars. Discount applies only to qualifying products purchased during the promotional period, cannot be combined with other offers or discounts, is non-transferable, and has no cash value. Cannondale reserves the right to modify or cancel this promotion at any time.